Compliance
Evidence that what you committed to actually happened — rather than the claim that it did.
Controlled documents
Only the current issue is available to work from, and every superseded one is kept for audit. That distinction is the first thing an auditor asks about.
Non-conformance and corrective action
A finding is raised, assigned and closed with evidence, so improvement becomes a record you can show rather than a meeting nobody minuted.
Approved parties
Approved subcontractors and carriers are checked before the award, not after the incident.
Every change is attributable
Each change to a tenant record is recorded with who made it, when, and which fields moved — in the same transaction that made the change.